Shipping & Returns
International Orders
To place an order requiring delivery outside of the continental United States, contact The Phi Theta Kappa Store at 601.984.3581, Monday through Friday, 8:30am - 4:30pm, CT.
Standard Delivery Time
Please allow 7-10 days business days for processing and delivery of merchandise.
Express Shipping
All Express Shipping orders have a 1 – 2 business day(s) processing time prior to being shipped. All Express Shipping orders placed after 12:00 p.m. CST (Monday through Friday) will be processed the next business day. All Express Shipping orders placed on Saturday, Sunday and otherwise noted holidays will be processed on the following business day.
Express Shipping Time and Costs (including S&H)
As part of our service commitment, we have developed an express shipping system that will ship products to you in 24 to 48 hours AFTER the order is processed. Please allow 1 -2 business days for processing prior to the order being shipped. This Express Shipping Charge is in addition to the Regular Shipping Costs outlined. If you require Expedited Saturday Delivery, please contact an associate at The Phi Theta Kappa Store by calling 601.984.3581 for availability and a quote.
Shipping charges are displayed in your shopping cart at the time of your order. This information also appears in your order confirmation email.
Based on your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used include the U.S. Postal Service (USPS) or FedEx.
All orders shipped to Canada may incur taxes imposed by the Canadian Government at the time of delivery.
For expedited, international, or non-contiguous shipping, please contact us or call 601.984.3581 for a shipping quote.
All Shipping & Handling charges are subject to change.
Returns
We want you to be 100% satisfied with any Phi Theta Kappa purchase you make. Merchandise in its original condition and packaging may be returned within 30 days of the packing slip date for an exchange or refund. Please include a copy of the original packing slip and the return form. No refunds will be given on graduation regalia. All Sales are Final.
Shipping and handling charges are non-refundable.
The Return Slip (PDF) must be completed and included with the item(s) you are returning.